Diversity and Inclusion: Strategies and Tactics
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When: Tuesday, August 20, 2019
8:00 a.m. to 10:30 a.m.
Where: Two Gateway Center, 4th Floor, North Wing
Two Gateway Center
603 Stanwix Street
Pittsburgh, Pennsylvania  15222
United States
Presenter: Karen Taylor
Contact: PHRA Office

Online registration is closed.
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8:00 a.m.- Networking

8:30 a.m.- Program

10:30 a.m.- Program concludes



PHRA Members: $39

Nonmembers: $79

Student member rate: Call for pricing

To be eligible for the student rate, you must be a full-time student enrolled in an HR or Labor Relations program at a college or university AND/OR you are a SHRM student chapter member. Part-time graduate students working full-time are not eligible for the student rate.


Goals and Objectives

Understanding diversity and its role as a critical business and individual success factor.

  • Gaining the key competencies for leading a diverse team, being a successful team member and serving multicultural and multilingual customers.
  • Recognizing individual frames of reference and filters and understanding their impact on meeting personal and business objectives.
  • Gaining skills for working productively and respectfully with all team members and customers and for leveraging the talents, skills and experiences of everyone to meet individual and organizational goals


About KarenAs a Diversity Lead Analyst, Karen develops, implements, and facilitates curriculum to empower the Cigna community to examine how workplace processes are impacted by our individual experiences. Karen is also responsible for creating professional development programs and opportunities for underrepresented employees within the organization. She is a certified diversity trainer with extensive experience facilitating discussions on building inclusive communities in the education, nonprofit, and corporate sectors.

She is an active supporter of quality education initiatives and serves on the board of directors for Hartford Public Schools, Hartford Public Library, the Capitol Region Education Council (CREC), and Sheff Movement Coalition. She is a graduate of Leadership Greater Hartford’s Quest program, and she is a recipient of Hartford Business Journal’s 40 Under Forty Award.

Karen earned a B.A. with honors in Educational Studies from Trinity College.


Disclaimer: Registration and attendance at, or participation in, PHRA programs and other activities constitutes an agreement by the registrant to our use and distribution (both now and in the future) of the attendee's image or voice in photographs, videotapes, electronic reproductions and audiotapes of such programs and activities.

Pittsburgh Human Resources Association is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP or SHRM-SCP.The use of the HRCI seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.

Cancellation Policy: Written cancellations received before Friday, August 15, 2019 will receive a full refund. No refunds will be given after August 15. Substitutes are welcome with advance written notice.



Pittsburgh Human Resources Association (PHRA)
420 Fort Duquesne Boulevard
One Gateway Center – Suite 1852
Pittsburgh, Pennsylvania 15222
Ph: 412-261-5537