Intercultural Communication Competence: A Key to Understanding and Acceptance in Organizations
Register Tell a Friend About This EventTell a Friend

 Export to Your Calendar 3/17/2020
When: Tuesday, March 17, 2020
8:00 a.m. to 10:00 a.m.
Where: PHRA Training Center
One Gateway Center
420 Fort Duquesne Blvd
Pittsburgh, Pennsylvania  15222
United States
Presenter: Dr. Pratibha Kumar, Founder, Sungh Consultancy LLC
Contact: PHRA Office

Online registration is available until: 3/17/2020
« Go to Upcoming Event List  





8:00 a.m.- Networking

8:30 a.m.- Program

10:00 a.m.- Program concludes



PHRA Members: $39

Nonmembers: $79

Student rate: Call for pricing

To be eligible for the student rate, you must be a full-time student enrolled in an HR or Labor Relations program at a college or university AND/OR you are a SHRM student chapter member. Part-time graduate students working full-time are not eligible for the student rate.


Goals and Objectives:

Along with society today, our workforce is also becoming rapidly diverse. In order to embrace and celebrate differences among employees, it is imperative for organizations to manage and promote diversity effectively by ensuring healthy professional relationships among employees. 


This presentation will cover the dark side of communicating with people from diverse racial, ethnic, cultural and national backgrounds—stereotypes, prejudice and biases. It will touch upon the characteristics of each of these, how to recognize them, their degrees or levels, what causes them and how to avoid them. This information will be particularly valuable for HR professionals because they will explore how stereotypes, prejudices and biases:affect employees and their working relationshipsimpede effective communication among employees and influence morale, productivity and teamwork.



About Pratibha: Dr. Pratibha Kumar is the Founder of Sungh Consultancy LLC, a diversity and inclusion company in the Washington D.C./Baltimore metro region. She is also an Assistant Professor of Communication at Mount St. Mary’s University in Maryland. She holds a Ph.D. in Communication and Public Discourse and has been teaching and doing research for the last 15 years. Her teaching and research interests include diversity, immigration, multiculturalism and gender. Some of her research studies includes cultural differences among astronauts on the International Space Station, social change and reform in developing countries, immigration issues, Muslims and Islamophobia, etc. 


Dr. Kumar has written and presented papers at regional, national and international academic conferences as well as spoken at non-academic, community settings. Her forthcoming chapter titled, “Intersection of Race and Gender: Women of Color Leading Groups” will be published this fall in an edited book, Examining Social Identities and Diversity Issues in Group Therapy: Knocking at the Boundaries. 

Her terminal degree and academic appointments have given her access to the latest research on topics of diversity and inclusion. Organizations often use the phrase “diversity and inclusion” in a clichéd manner to check a box or receive funding. Dr. Kumar approaches diversity from the perspective of competence. She advocates for a shift from attitudinal to behavioral change—the ways in which organizational culture needs to move beyond awareness and apply knowledge to tangible actions. She is a current member of the Carroll County SHRM in Maryland. 



Disclaimer: Registration and attendance at, or participation in, PHRA programs and other activities constitutes an agreement by the registrant to our use and distribution (both now and in the future) of the attendee's image or voice in photographs, videotapes, electronic reproductions and audiotapes of such programs and activities.

Pittsburgh Human Resources Association is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP or SHRM-SCP.The use of the HRCI seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.

HRCertification Institute's® ( official seal confirms that PHRA meets the criteria for pre-approved recertification credit(s) for any of HRCI’s eight credentials, including SPHR® and PHR®.”

Cancellation Policy: Written cancellations received before Friday, March 13, 2020 will receive a full refund. No refunds will be given after March 13. Substitutes are welcome with advance written notice.



Pittsburgh Human Resources Association (PHRA)
420 Fort Duquesne Boulevard
One Gateway Center – Suite 1852
Pittsburgh, Pennsylvania 15222
Ph: 412-261-5537